Hello Inc. offers a new feature called "Terminal-less Payment" on "Respo," which allows customers to pay their bill using the credit card they registered at the time of their online reservation.
https://respo.autoreserve.com/ja-jp
Simply by turning this feature on, restaurants can immediately switch to online credit card payment even in the event of an unexpected issue, such as a sudden malfunction of an in-store payment terminal or a stoppage of a payment service.
Background
Following news reports about the bankruptcy of a credit card payment processing company, we have received a large number of inquiries from restaurants saying they want a system that lets them accept credit card payments right away.
Credit card payment has now become infrastructure directly tied to a restaurant's sales, and suddenly losing a payment method can seriously affect a store's cash flow and customer convenience. We want to help restaurants in this difficult situation, even in a small way, by providing an environment where they can start accepting credit card payments on the same day they apply.
What Is "Terminal-less Payment"?
"Terminal-less Payment" is a feature that lets customers pay for their meal after visiting the restaurant using the credit card they registered when making an online reservation, such as through AutoReserve. This makes it possible to accept credit card payments even without a payment terminal in the store.
Features
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No terminal required: Online payment using the credit card registered at the time of reservation. No need to install or set up a payment terminal.
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Available as early as the same day: In the shortest case, restaurants can start accepting credit card payments the same day they apply.
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A backup payment method: With the feature turned on, restaurants can immediately switch to online payment in the event of a sudden terminal malfunction or service outage.
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Smoother checkout: Customers don't need to hand over their card at checkout, allowing for a smooth, quick departure.
How to Use
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Contact us via the link below.
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After the contract is signed, turn on the "Terminal-less Payment" feature from the Respo admin dashboard.
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Customers register their credit card using the designated method.
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At checkout, payment is processed using the registered card.
https://respo.autoreserve.com/ja-jp/contact
For Restaurants Struggling with a Terminal Outage
If you currently need an in-store payment terminal, we can also introduce you to "RespoPay," our payment terminal service with some of the lowest fees in the industry (zero initial cost, zero terminal cost, zero monthly fee, and zero transfer fee).
Please feel free to contact us via the link below.
https://respo.autoreserve.com/ja-jp/payment-terminal
Comment from Yuki Hariguchi, CEO of Hello Inc.
"Payment methods are a lifeline that supports restaurants' daily sales. When that lifeline suddenly stops working, we believe it is our responsibility, as a company that owns its own payment infrastructure, to deliver a payment method to as many restaurants as possible, as quickly as possible — even by a single day or a single store. If you're a restaurant facing this kind of difficulty, please don't hesitate to reach out to us."
