Hello, Inc. is pleased to announce that, as an official partner of the Gourmet Site Controller offered by "Respo," it has begun a system integration with Retty Inc. (Headquarters: Chuo-ku, Tokyo; Representative Director: Masaya Hirano; hereinafter "Retty"), which operates "Retty," a review and reservation platform built on real-name user reviews.
https://respo.autoreserve.com/
Overview of the Partnership
The Gourmet Site Controller offered by Respo is a feature that connects with multiple gourmet websites and reservation services, consolidating reservation data from each service into a single, centrally managed reservation ledger within Respo. Through this partnership, Retty has now joined the Gourmet Site Controller as an official partner.
This integration applies to restaurants that use Respo and are also paying, listed members on Retty. For these restaurants, reservations made through Retty will now be automatically reflected in Respo's reservation ledger, and reservations originating from Retty can be identified within the system. This allows restaurants to manage the entire process — from accepting reservations to serving guests and following up afterward — more smoothly and accurately.
Through this partnership, Retty's reach as a fast-growing platform known for trustworthy, real-name restaurant reviews will be combined with Respo's all-in-one functionality, which brings together reservation management, customer relationship management, and the other tools restaurants need to run their business. Together, they will significantly streamline and strengthen restaurant operations across customer acquisition, reservation management, guest service, and customer retention.
Retty is a real-name-based restaurant discovery service built on the concept of "finding restaurants recommended by people you trust," and has helped many customers discover restaurants that are the right fit for them. By combining this with Respo's reservation and customer management capabilities, restaurants will be able to understand their customers more deeply, deliver a higher level of hospitality, and build a larger base of loyal, repeat customers.
Looking Ahead
Respo has grown as an all-in-one platform that consolidates everything from reservations to customer management, supporting restaurant operations end to end. This partnership with Retty creates a seamless flow from customer acquisition through guest service and repeat-customer growth. Going forward, we will continue to expand our network of service partners to support restaurant businesses.
About "Respo"
Respo is an all-in-one platform for restaurants, offered by Hello, Inc., with its core features available free of charge in Japan. By digitizing operations such as reservation management, order taking, accounting, and sales analysis, Respo enables restaurants to streamline operations across the board and reduce costs.
From a reservation ledger to POS registers and mobile ordering, the platform can be freely customized to match each restaurant's needs.
URL：https://respo.autoreserve.com/ja-jp
About "Retty"
Retty: a real-name review and reservation platform for restaurants — https://retty.me/
Creating new dining experiences, to make life happier."
Retty is a real-name review and reservation platform where users can find the restaurant that's the perfect fit for them. Because recommendations come from real-name users, visitors can discover restaurants based on trustworthy, positive information tailored to their own tastes and occasions. Retty has been used by a wide range of age groups since its launch in June 2011.
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iPhone app: https://itunes.apple.com/jp/app/id473919569
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Android app: https://play.google.com/store/apps/details?id=me.retty
