Hello, Inc. has launched an integration between "Respo" and "Pikaichi Navi," a management system for the foodservice industry provided by K&C Factory Co., Ltd. (Head office: Shinjuku-ku, Tokyo; Representative Director: Norihisa Aketa; hereafter "K&C Factory").
https://respo.autoreserve.com/
Background
Running a restaurant business requires efficiently managing a wide range of operations — from front-of-house tasks such as reservations, ordering, and payments, to back-office functions like attendance management and purchasing, as well as cross-store performance analysis at the head-office level. For businesses operating multiple locations in particular, the burden of manually aggregating and reconciling data scattered across separate systems has often been significant, at times slowing down timely management decisions.
To address this challenge, "Respo," which supports the full flow from customer acquisition and reservations through to ordering and payment, is now integrated with "Pikaichi Navi," which excels at head-office management functions. Together, the two services support seamless, data-driven restaurant operations spanning everything from the store floor to head-office management.
What the integration enables
With this integration, order and sales data held in "Respo" can now be viewed directly from the "Pikaichi Navi" management dashboard. By combining this with Pikaichi Navi's head-office management functions — including "sales management," "attendance management," "product management," "ordering management," and "head office system" — businesses can track sales data alongside labor and purchasing costs in one place, in near real time. This enables more precise profit-and-loss management from both an individual store and company-wide perspective.
The integration also eliminates the duplicate data entry and manual aggregation work that previously occurred between stores and head office, helping improve staff productivity. The time saved can be redirected toward work that directly drives sales and customer satisfaction, such as customer service and promotional activities.
- For details on the terms of use for this integration (eligible plans, etc.), please contact us using the link below.
https://respo.autoreserve.com/ja-jp/contact
About "Respo"
Respo is an all-in-one restaurant platform provided by Hello, Inc. that offers its core features free of charge within Japan. By digitizing operations such as reservation management, order acceptance, billing, and sales analysis, Respo streamlines restaurant operations end-to-end while reducing costs.
From a reservation book to a POS register and mobile ordering, the platform can be freely customized to match each store's needs.
URL: https://respo.autoreserve.com/
About "Pikaichi Navi"
"Pikaichi Navi" is an ASP service provided by K&C Factory Co., Ltd. that brings together the functions restaurant businesses need to operate: "sales management," "attendance management," "product management," "ordering management," "help desk," and "head office system." By linking these functions and allowing timely access to the data that matters, it helps businesses understand store-level conditions and shape management strategy. It is used by businesses ranging from a handful of locations to chains of more than 500 stores. Pricing starts at ¥3,630 per month (plus a separate initial setup fee), depending on which features are used.
